Where do I fix a cracked screen?

It happens to everyone — that “oh, s*%t” moment when your phone tumbles out of your pocket on to the cobblestone or maybe, your child nonchalantly tosses the iPad off the couch.  For a brief moment, you are desperately hoping against all odds that surely it is fine, but, alas, it’s not.  There is now a spider-web of cracks rendering the screen completely unreadable.  Is this fixable? How? And where do I go? These questions have been asked many times on Hong Kong Moms. Here, we’ve summarized the best recommendations.

Apple Store

For iPhone users, the first stop is usually the Apple Store.  After they quote you the price of a new phone for the repair, you stagger out of the store swearing to put bulletproof covers on next time.  However, the word on Hong Kong Moms is that the price of the Apple store fix has come down quite a bit and is worth considering because it can be done the same day (usually) and you are guaranteed original quality parts.  It is advisable to make an appointment before you head into the store.


For a fee of approximately $150-200 (depending on the pick-up location), SpotHelp can arrange for someone to pick up the device, have it fixed by an approved vendor, and return it back to you the same day!  The pricing varies by the model type. A standard screen replacement is about $580 for an iPhone 6 and $680 for an iPhone 6+.  The iPad screen replacement fees start at $550 and go up to $1,000, depending on the model.  They also service Samsung, Sony and LG.  

There are a variety of computer technology shops around Hong Kong that offer this service as well.  If you want to pound the pavement yourself, this is what Hong Kong Moms have recommended:

Wan Chai

  • Wan Chai Computer Centre (130 Hennessy Road)
    • Phone City (1st floor)
    • i-Fix Workshop (1st floor)
  • JC Phone (108 Wan Chai Road)
  • 298 Computer Zone (298 Hennessy Road)
    • Pineapple Store (Shop 343a-346)

Sheung Wan

  • Manxtech (78-80 Queen’s Road West)  

Discovery Bay

  • P Solution (Discovery Bay Plaza)

Causeway Bay

  • Mr. Mobile Phone (6 Matheson Street)

Mong Kok

  • Mobile Repair Pro Shop (Sin Tat Plaza, 83 Argyle Street)


  • MacWin Technology (11th floor, 58 Canton Road)

Sham Shui Po

  • Apple Mac Repair Centre (Golden Computer Arcade)

Where have you had success?  How much did you pay?

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